PURCHASE SUPPORT

Digital delivery and refunds.

We want every paid document to be delivered reliably and every payment problem to be traceable.

Digital delivery

Purchases require a learner account. Verified payments unlock courses or the on-site PDF reader in the student’s dashboard. Study materials are not offered as file downloads.

Subscriptions and Bodhi Coins

Plus membership access and monthly coins activate after payment verification. Cancel renewal in My learning to stop future monthly charges; current paid access continues until its expiry. Coin packs add credits to your account after verification. Cancelling renewal does not automatically refund the current period. Contact us to request a refund review for duplicate charges or a service that did not work as described. Approved refunds may remove the related chapter access and coin credits.

Refund eligibility

If access or the material is not working as described, contact us for a review. We investigate duplicate charges, failed delivery, corrupted files, materially incorrect product descriptions and payments captured without an order entitlement.

How to request help

Email [email protected] with the payment ID, order email and a description of the problem. Do not send card, bank or UPI credentials.

Processing

Approved refunds are returned through the original payment method and may take the provider or bank’s standard processing time. Statutory consumer rights remain unaffected.